Scale Smarter: How Amazon One Medical Grew Operations Without Growing Headcount
Discover how Amazon One Medical streamlined accounting, procurement, and systems operations by integrating a 15-person offshore team while maintaining quality, culture, and full operational control.
“We've had a great experience working with OutForce BPO in Manila over the past few years. They’ve been instrumental in helping us build a strong team by sourcing top‑tier professionals in Accounting and Procurement who are not only highly skilled but also a great cultural fit.”
— Michelle Marbella, Amazon One Medical
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What You’ll Learn:
How One Medical scaled accounting, procurement, and systems support with a fully dedicated offshore team
How they onboarded 15 professionals who integrated directly into daily workflows and tools
How invoice processing and financial reporting became faster and more consistent
How their internal team avoided burnout and stayed focused on strategic priorities
Why One Medical continues to rely on OutForce as a long-term partner for growth
What You’ll Learn:
How One Medical scaled accounting, procurement, and systems support with a fully dedicated offshore team
How they onboarded 15 professionals who integrated directly into daily workflows and tools
How invoice processing and financial reporting became faster and more consistent
How their internal team avoided burnout and stayed focused on strategic priorities
Why One Medical continues to rely on OutForce as a long-term partner for growth